UK Consumer Dispute Pack (Templates & Checklists)

UK Consumer Dispute Pack

Templates & Checklists (Digital Download)

A complete set of professionally structured document templates and checklists designed to help you escalate a UK consumer dispute clearly, confidently, and correctly from initial refund request through to pre-court escalation.

This pack is ideal if a business has refused a refund, failed to deliver a service, supplied faulty goods, or ignored your complaints.

What’s included

You will receive the following editable digital templates:

• Letter Before Action (LBA) – UK Consumer & Small Claims

• Refund Demand Letter (pre-LBA escalation)

• Final Notice / Escalation Letter

• Evidence Checklist (what to gather and keep)

• Consumer Dispute Timeline Tracker

All templates are provided in:

• Editable Word format

• Printable PDF format

What this pack helps you do

• Clearly set out your position in writing

• Request payment or a refund with a firm deadline

• Escalate a dispute in line with UK pre-action expectations

• Organise evidence before further action

• Communicate confidently without legal jargon

This pack is designed to save time, reduce stress, and help you present your dispute in a structured, professional way.

Who this is for

• UK consumers (England & Wales)

• Refund or compensation disputes

• Faulty goods or poor services

• Misrepresentation or contract issues

• Situations where a business is delaying or ignoring you

How it works

1. Purchase the product

2. Download instantly after checkout

3. Edit the templates with your details

4. Send by email and/or recorded delivery

5. Use the included checklist to prepare next steps if needed

Important information

• Jurisdiction: UK (England & Wales)

• Format: Digital download only

• Delivery: Instant access after purchase

Disclaimer (Important)

This product provides general information and document templates only.
It does not constitute legal advice and does not create a solicitor–client relationship.

Laws, procedures, and outcomes vary depending on individual circumstances. You are responsible for reviewing and adapting the templates for your situation. If you require legal advice, you should seek assistance from a qualified professional or appropriate advisory service.

Refund policy

Due to the nature of digital downloads, all sales are final once files have been accessed, except where required by law.